Welcome to Ian's Blog at Buckingham Ford

Showing posts with label car repair. Show all posts
Showing posts with label car repair. Show all posts

Friday, 30 May 2014

Start Your engines

Google driving you round the bend?
 
Well in this case, it’s actually true!
 
That’s right, Google have produced their very own self-driven cars with a ‘friendly face’.
 
The cute looking prototypes simply have a start and stop button, making them literally the modern day horse and cart…without the horse!
 
The car is limited to 25mph (sigh) and works on laser and radar sensors to navigate around the streets.
 
The technology is something quite mind-boggling, but the real question surrounding this new break-through is: do we want one?
 
You can just picture Jeremy Clarkson’s face…’no gear box, no speed, no appeal!’. I must admit the thought of doing nothing to get from A to B would be the same mundane experience I get whilst riding the peasant wagon (the public bus)!
 
The political nature of this discovery would be a no brainer, bringing an end to fatal car crashes and boy racers doing donuts round the McDonalds car park!
 
But the idea of machine being in control over man brings peculiar repercussions of Demolition Man or I Robot to mind.
 
And I for one am not ready for an Apocalyptic, Terminator style, Judgement day!
 
Okay that’s my imagination running wild, but that feeling of freedom and the control you have whilst driving is like no other.
 
So Mr Google, no deal. But on the other hand, if you install a driver mode as an option, that really would be some food for thought…
 
For more information on this article, let me steer you to: http://www.bbc.co.uk/news/technology-27587558

Monday, 12 September 2011

Have you neglected Herbert

It may be Herbie, Speedy or just plain Freddie the Focus, but an awful lot of people have been neglecting there cars since the recession, and think they have done very well saving £15 here and £35 there on a car service or an Mot, and yes sometimes you may be right. We are starting to see a large number of cars that have been neglected, but not always by there owners, as some believe they handed there car over to a professional, who has then not done the job properly, it could be as simple as not putting the right oil in, that the engine is designed to run on. We have seen some cases of engines blowing up from the wrong oil, were cheap oil has been put in , and then blocked the oil ways as it is too thick, leading to parts of the engine to not be lubricated and then failing, sometimes never to run again. But if you think you may be guilty of this, believe me there will be someone worse, and we can help you get it put right. And we will take a look for FREE. Just pop in and we will take 15 minutes carrying out a FREE health check on your Herbie for you.

Saturday, 30 July 2011

Exemplary Service

Hello Ian,

I'd like to say that the overall service I have received from both Bicester and Buckingham Ford during the last few years has been exemplary.

I normally contact Bicester ford as its the closest to me, and I have to say that every time I have had to deal with the branch the same caring and considerate approach has always been displayed, whether working with Jeff Lawrence in changing cars, who is relentless in his perseverance in finding the right product, yet very patient when discussing the clients needs.

When working with Neal and Andrea, there is nothing that is too much trouble.

Just recently I have had to put some of our cars through the bodyshop at Buckingham, and again Russell and his team have done the company justice in the quality of their work and good service which surrounds it.
I visited the Buckingham branch this weekend to pick up my Son's Fiesta Black from the bodyshop after some minor repairs, but while at the branch promptly "dumped" some additional work onto your team at very short notice due to one or two worries I had about my Focus Estate prior to a very imminent family holiday journey to Cornwall.

Dave and his team were able to sort out the problems, very swiftly, including the sourcing of parts.
A special thanks to Scott who sorted out the bonnet release, a commitment taken on very late in the day, but still with the professionalism and enthusiasm which I have to say I have rarely experienced in other dealerships.

Working in the service industry myself I can appreciate the hard work that goes on behind the scenes by the whole team and very often this level of service is not recognised. Well done to all!

Kindest regards and thanks again,

Trevor Mockford
Edgcott

Thursday, 5 May 2011

Keep cool this summer, with this celebration offer

The first Birthday offer starts today, and as its 15 years yes you guessed it's £15 off our normal prices.

We often get asked... Why have your air conditioning serviced???? Well there is the obvious one that it is not cold enough or it will not de-mist the windows. Your car can lose up to 15% of its refrigerant every year which can lead to the system having to work harder to keep you cool, which can on some cars lead to the engine working harder and using more fuel. Also a poorly performing system can cause a build-up of fungus, bacteria and other microbes growing inside causing a smell.

What is the difference between a regas and an Air conditioning service?
Well a regas is just that, we recover the existing gas from the system and vacuum it out , and then refill as required. And a service is as the regas but we will add a dye during the recharge of the system to enable us to check for leaks from the system, using a UV light. We also run a cleaner through the ducts of the heating system to kill any bacteria build up, and take away any nasty smells, carry out tests on the system controls, for both heating and cooling, and check that all is working correctly.

Can you do this on any make of car?
Yes to 95% of them, please call us with the make and model of your car, and we will be able to tell you there and then. As with car servicing and MOT, we can carry out an air con service to any car.

So if your air conditioning is not behaving itself call us today to make an appointment on 01280 812121 and speak to Paul or David.

Friday, 23 July 2010

What our customers say

First class customer care, and I wish every Ford Garage would take on board the fantastic customer care given to me as problems with my Ford Galaxy cropped up two days prior to going to Spain.

Not only did they offer to have a quick look at it they also managed to order in and fit the part that was needed though they were extremely busy they could see my desperation. It’s very easy to complain as I did to head office about Fords main servicing garage in Kingston, who cant even get a call back to me within 24hrs.Having spent 10 years in customer service Ford Buckingham get10/10 from me. Many Thanks Mrs Carter July 2010

http://www.buckinghamford.co.uk/service.php

 
  • Copyright Redding and Redding Ltd.
  • All rights reserved.
  • Company No. 03185866.