Welcome to Ian's Blog at Buckingham Ford

Wednesday, 16 March 2011

A special Thank you to all our repeat customers

WOW what a week, it has been so good seeing so many customers coming back to change there cars, and a lot of you all turned up in the same week, let alone the same day.
Last Saturday was so busy, with a lot of you all turning up to look at the new Focus. I can honestly say we went home exhausted but very very happy, you also sold us some great cars in part exchange, that we have been servicing for you, and thank you for looking after them so well.
Just a short note this time.

Thank You


Wednesday, 9 March 2011

Coincidentally Spooky

I wrote a Blog post back in February, during the 14 days of love campaign titled "Kindest testimonial so far" well the customers who wrote that testimonial Alan and Sandy Hastings came in again about two weeks ago and bought a New Focus from us for Sandy.

Well you might say there is nothing "coincidental" or "spooky" about that, and you would be right, what was coincidental was while they were there Sandy was looking around her possible purchase, and next to it was her old car , not the one she was part exchanging this time, but the one she bought in 2006 and sold back to us in 2009, we of course had sold it and bought it back yet again.

Well the spooky bit comes about the day after Sandy has her new Focus, Sandy calls and tells us about a potential customer she has given our details too, and she will be calling us. Well when we get the call we have exactly what this lady is looking for, Sandy's 2006 Focus, and yes she is driving it now......That's Spooky.

Monday, 7 March 2011

What's behind the Showroom

Recently as we have been introducing customers to our service department, when they collect a New car. A few have been commenting that they never knew we repaired accident damage, or i didn't know you serviced all makes of car.
The highlight to this was a customer last week, who has lived in Buckingham for over 20 years, who said "I thought you just sold cars". So now I feel I need to explain exactly what we do, and it is a lot more than just sell cars. Although that is important to us, by far the repair and servicing is the biggest part of our business at Buckingham Ford,
  • We have an 8 bay Workshop that can service 95% of all cars and vans.
  • All our Mechanics have regular training, and did there apprenticeships with other brands.
  • Our Accident repair centre, covers insurance repairs and restorations.
  • We MOT all makes of car.
  • We carry out Air conditioning servicing on most vehicle makes.
  • We offer a Free vehicle health check to all our customers.
So next time you pass and see the showroom at Buckingham, just remember we are here to help with all your motoring needs.

Tuesday, 1 March 2011

New cars, New number plates 11

The first of many new cars are being collected by customers today, on the new 11 number plate.
The first one here at Buckingham, was collected by Mervyn, bright and early this morning.

Mervin has been buying his cars here for some time now, he has said in the past "Its because the coffee is good" but today he told us the real reason why he keeps coming back.

I have had my last 3 Fiesta's from James at Buckingham Ford, I get on really well with James and the team at the garage, and see no reason why I shouldn't continue to deal with both the sales and service side of the business.

Thank you again Buckingham Ford

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