Welcome to Ian's Blog at Buckingham Ford

Thursday, 10 January 2013

11 reasons why It's just easier at Buckingham Ford


It’s just easier at Buckingham Ford and you are all so approachable 

that is exactly what a customer just like you told us.

You will get a warm welcome here, from the greeting you get as we valet park at the service drop off, or the smile of our drivers collecting your car, to the Free detailed report we prepare on your car, we will always speak to you and never presume what you wish us to do next – you will never get a surprising bill guaranteed.

11 Reasons why we are your trusted vehicle carer

Price promise “We will not be beaten on price”
All our work carries our price promise, as long as we are comparing the same job and parts* and the repairer is recognised as a member of the “Motor industry code of conduct” we will not be beaten on price.

12 Months guarantee
All our work carries our 12 months warranty on parts and labour, you know your car is in a trustworthy place. No small print if a part fails we have fitted it is replaced.

Comprehensive further maintenance report Free
As Part of our service, we will give you a FREE report on your car outlining what further maintenance you will need to consider in the next 12 months before your next service, existing customers are telling us this is great as they can plan there maintenance

Ron- Was a secret
Do you know about Ron
Ron could collect your car for servicing and mot, and deliver it back to you, we have been doing this for our regular customers for years, Ron was one of best kept secrets until his picture appeared here.
Courtesy cars
As an alternative to the collect and deliver service, come and collect a courtesy car while we are caring for your car, we insure it all you have to do is replace the fuel you use, and of course let us see your driving licence.
Independent inspection by the RAC 
Four times a year the RAC turn up without prior arrangement, and inspect the last two or three jobs we have completed in the workshop, they take the invoice, job card, technician check sheets and inspect the vehicle to make sure we have done everything we are saying and charging for. They then issue a certificate for each car. We are proud of our record of 100% achievement.

Ever forgotten to get an MOT or missed a service
With our free reminder service – this should never happen to you again. If you want to check you are registered or wish to register – IT’s FREE just click here and we will check the details, and make sure you get the right amount of notice for the next time.
Service History
Although we will always stamp your service book when we carry out the work, we also keep a more in depth history on what and when has been done to your car, this allows us to make sure your car is getting the right service at the right time, and will highlight any areas needing attention.
Training
With the speed of development in cars and vans, it is very difficult for technicians (mechanics) to keep up with all the latest trends, techniques in method of diagnosis and repair. We have accumulated rich technical expertise over many years and add to this constant upgrading of technicians knowledge with regular courses and monthly communications. 
Nectar points
For every £1 spent on labour with us we will give you 2 nectar points Ford is the only automotive retailer that offers Nectar points so don’t forget to bring your card with you and collect points on service, non-warranty repairs, MOT, tyres and exhausts.



*An alternative quotation must be provided by the customer either before work has been undertaken or within 14 days of the repair being carried out, in which case the lower price will be matched, providing the customer produces a written quotation for an identical job, including genuine Ford supplied parts, from a repairer subscribed to the Motor Industry code of practice, within a five mile radius of Buckingham Ford. In all cases, we reserve the right to check and validate the qualifying quotation and to refuse any claims under this programme which we reasonably believe do not meet the eligibility conditions

Wednesday, 23 May 2012

Olympic Torch Celebrations

The Olympic torch will be passing by Buckingham Ford's showroom, between 10.20 and 10.35 on Monday the 9th July. The town council have told me they are expecting 20,000 people to line the streets of Buckingham in celebration of this great event.

We are inviting all our customers to come and join us for tea or coffee and cake, while waiting for the torch to pass.

We have limited car parking, but if you wish to join us give James a quick call 01280 812121 and he will be putting together a guest list for the car park, so we can reserve you a place.

If the estimate of 20,000 is correct, we have worked out the crowd will be 6 deep both sides of the road, so give James a call as soon as possable, to reserve your place.

Tea and coffee will be served from 8am in the showroom. We look forward to seeing everyone there.

Car diagnosis, the answer could be under your feet

Two customers cars in three days repaired and fixed by replacing the floor mats!

No we are not going mad, the first customer came in saying her clutch was going, as it was hard to get the car into gear, we soon dignosed the problem, when she had purchased the car and swapped the mats over from her old car, they of course didn't fit properly and had gone up behind the clutch pedal, not allowing the clutch to be depressed properly, £19.50 later new mats fitted, and fitted being the right word here, all was working fine. A new clutch would have been an expensive mistake at £300.

Today a customer came in to let us look at his car for part exchange, his opening comment i am sorry James it seems to have developed a flat spot, it wont go over 40mph. Its not often that that the sales manager can diagnose a problem, but you guessed it, the floor mat was up behind the accelorator pedal.

The moral of this story, is that a problem with your car could be right under your feet.

Friday, 27 April 2012

Free Breakdown cover with a Ford service

We like to look after you and your car between annual services, we now offer Free breakdown cover with any Ford service. Prices start from just £99 for a service with us.

The Breakdown cover includes;
  • Home Start - Assistance at your home, not always included with free breakdown cover.
  • Roadside Assistance
  • Vehicle recovery - If we can't arrange a prompt repair, we'll transport you and your vehicle to the nearest Ford Authorised Repairer.
  • European emergency assistance
  • All from a man in a yellow van.
And this cover is available on a Ford car or light commercial of any age and mileage.

The cover is activated by us when you request it with your service, the cover then runs until your next service is due, so if you do 25,000 miles a year, the cover will last until your next service is due say 12500 miles later, but don't worry come back for a service and we will renew the cover.
If you only do 6000 miles a year we will renew your cover when you come in for your yearly service, the breakdown cover is acctivated with the service requirements of your vehicle.


If this is of interest call David or Carol on 01280 812121

Who is this for?  If you can answer the following as yes it is for you

Do you own a Ford car or Light Commercial?
Would you like your breakdown cover for free?
Would you like the peace of mind, of Ford qualified mecanics working on your car?
Would you like all work on your car guaranteed for 12 months
Would you like the garage working on your car to have past, regular audits by the RAC?

We can confidently answer yes to all of the above.

Thursday, 26 April 2012

Used Car Sale 4 days only

Between 27th and the 30th April only
  • Money off screen price
  • 1 Years road fund licence included
  • 1 Years warranty included
  • 1 Years breakdown cover included
  • All cars serviced and mot'd
We have so many nice one and two owner cars in stock that soon the bank manager will be on my back, so they have got to go this weekend.

Most are part exchanges that have come in against New cars this month, we have Fiestas starting at just £3495. And over 50 cars to choose from.

Tuesday, 13 March 2012

More great reviews of new 1.0litre-Ecoboost engine by press

  • Autocar editor in chief Steve Cropley declared: "This engine is a game changer" and said: "Daft as it may sound. the tiny but super advanced turbo triple - engineered in Dunton_ confers a remarkable new layer of smoothness and refinement on Ford's big selling C-segment hatchback that is so obvious, so impressive and so refreshing that it leaves the four-cylinder models gasping.
  • After driving the 125PS version of the engine. Andrew English wrote on Daily Telegraph Online that it was a surprising success, provong that , just ocasionally, less can actually mean more.
  • Andrew Frankel said on What Car Online that the ecoboost-powered Focus "Is the most fuel-efficient, conventionally-powered family hatchbackthe world has seen"
  • Giving the new 1.0-litre Ecoboost engine five stars out of five. What Car?said"Extraordinary is not too strong a word"

Not too long now and we will have this great new product for everyone to drive and give there own opinions.

Thursday, 8 March 2012

New Ford's Extra Discount


It all ends this Sunday at 4pm.
Our man from the factory is now giving money off new cars over and above the customer savings from Ford.
So far two lucky customers have taken advantage of his generosity, and it is only the start today.
We have more cars on display than ever before, and anyone taking a test drive between yesterday and Sunday will be entered in to a draw for a case of wine, for this all you have to do is drive a car, you don't even have to buy one.
Our man from the factory does have a budget though, and once it has gone, it has gone. so make sure you are in pole position to make the most of this once only event.
See you over the weekend.
 
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