“It’s
just easier at Buckingham Ford and you are all so approachable”
that is exactly what a customer just like you told us.
You will get a warm welcome here, from the greeting you get
as we valet park at the service drop off, or the smile of our drivers collecting
your car, to the Free detailed report we prepare on your car, we will always
speak to you and never presume what you wish us to do next – you will never get
a surprising bill guaranteed.
11 Reasons why we are
your trusted vehicle carer
Price promise “We
will not be beaten on price”
All our work carries our price promise, as long as we are
comparing the same job and parts* and the repairer is recognised as a member of
the “Motor industry code of conduct” we will not be beaten on price.
12 Months
guarantee
All our work carries our 12 months warranty on parts and
labour, you know your car is in a trustworthy place. No small print if a part
fails we have fitted it is replaced.
Comprehensive
further maintenance report Free
As Part of our service, we will give you a FREE report on
your car outlining what further maintenance you will need to consider in the
next 12 months before your next service, existing customers are telling us this
is great as they can plan there maintenance
Ron could collect your car for servicing and mot, and
deliver it back to you, we have been doing this for our regular customers for
years, Ron was one of best kept secrets until his picture appeared here.
Courtesy cars
Courtesy cars
As an alternative to the collect and deliver service, come
and collect a courtesy car while we are caring for your car, we insure it all
you have to do is replace the fuel you use, and of course let us see your
driving licence.
Independent
inspection by the RAC
Four times a year the RAC turn up without prior arrangement,
and inspect the last two or three jobs we have completed in the workshop, they
take the invoice, job card, technician check sheets and inspect the vehicle to
make sure we have done everything we are saying and charging for. They then
issue a certificate for each car. We are proud of our record of 100%
achievement.
Ever forgotten to
get an MOT or missed a service
With our free reminder service – this should never happen to
you again. If you want to check you are registered or wish to register – IT’s
FREE just click here and we will check the
details, and make sure you get the right amount of notice for the next time.
Service History
Although we will always stamp your service book when we
carry out the work, we also keep a more in depth history on what and when has
been done to your car, this allows us to make sure your car is getting the
right service at the right time, and will highlight any areas needing
attention.
Training
With the speed of development in cars and vans, it is very
difficult for technicians (mechanics) to keep up with all the latest trends,
techniques in method of diagnosis and repair. We have
accumulated rich technical expertise over many years and add to this
constant upgrading of technicians knowledge with regular courses and monthly
communications.
For every £1 spent on labour with us we will give you 2
nectar points Ford is the only automotive retailer
that offers Nectar points so don’t forget to bring your card with you and
collect points on service, non-warranty repairs, MOT, tyres and exhausts.
*An alternative quotation must be provided by the customer
either before work has been undertaken or within 14 days of the repair being
carried out, in which case the lower price will be matched, providing the
customer produces a written quotation for an identical job, including genuine
Ford supplied parts, from a repairer subscribed to the Motor Industry code of
practice, within a five mile radius of Buckingham Ford. In all cases, we
reserve the right to check and validate the qualifying quotation and to refuse
any claims under this programme which we reasonably believe do not meet the
eligibility conditions
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