Welcome to Ian's Blog at Buckingham Ford

Thursday, 10 January 2013

11 reasons why It's just easier at Buckingham Ford

It’s just easier at Buckingham Ford and you are all so approachable 

that is exactly what a customer just like you told us.

You will get a warm welcome here, from the greeting you get as we valet park at the service drop off, or the smile of our drivers collecting your car, to the Free detailed report we prepare on your car, we will always speak to you and never presume what you wish us to do next – you will never get a surprising bill guaranteed.

11 Reasons why we are your trusted vehicle carer

Price promise “We will not be beaten on price”
All our work carries our price promise, as long as we are comparing the same job and parts* and the repairer is recognised as a member of the “Motor industry code of conduct” we will not be beaten on price.

12 Months guarantee
All our work carries our 12 months warranty on parts and labour, you know your car is in a trustworthy place. No small print if a part fails we have fitted it is replaced.

Comprehensive further maintenance report Free
As Part of our service, we will give you a FREE report on your car outlining what further maintenance you will need to consider in the next 12 months before your next service, existing customers are telling us this is great as they can plan there maintenance

Ron- Was a secret
Do you know about Ron
Ron could collect your car for servicing and mot, and deliver it back to you, we have been doing this for our regular customers for years, Ron was one of best kept secrets until his picture appeared here.
Courtesy cars
As an alternative to the collect and deliver service, come and collect a courtesy car while we are caring for your car, we insure it all you have to do is replace the fuel you use, and of course let us see your driving licence.
Independent inspection by the RAC 
Four times a year the RAC turn up without prior arrangement, and inspect the last two or three jobs we have completed in the workshop, they take the invoice, job card, technician check sheets and inspect the vehicle to make sure we have done everything we are saying and charging for. They then issue a certificate for each car. We are proud of our record of 100% achievement.

Ever forgotten to get an MOT or missed a service
With our free reminder service – this should never happen to you again. If you want to check you are registered or wish to register – IT’s FREE just click here and we will check the details, and make sure you get the right amount of notice for the next time.
Service History
Although we will always stamp your service book when we carry out the work, we also keep a more in depth history on what and when has been done to your car, this allows us to make sure your car is getting the right service at the right time, and will highlight any areas needing attention.
With the speed of development in cars and vans, it is very difficult for technicians (mechanics) to keep up with all the latest trends, techniques in method of diagnosis and repair. We have accumulated rich technical expertise over many years and add to this constant upgrading of technicians knowledge with regular courses and monthly communications. 
Nectar points
For every £1 spent on labour with us we will give you 2 nectar points Ford is the only automotive retailer that offers Nectar points so don’t forget to bring your card with you and collect points on service, non-warranty repairs, MOT, tyres and exhausts.

*An alternative quotation must be provided by the customer either before work has been undertaken or within 14 days of the repair being carried out, in which case the lower price will be matched, providing the customer produces a written quotation for an identical job, including genuine Ford supplied parts, from a repairer subscribed to the Motor Industry code of practice, within a five mile radius of Buckingham Ford. In all cases, we reserve the right to check and validate the qualifying quotation and to refuse any claims under this programme which we reasonably believe do not meet the eligibility conditions

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