Two customers cars in three days repaired and fixed by replacing the floor mats!
No we are not going mad, the first customer came in saying her clutch was going, as it was hard to get the car into gear, we soon dignosed the problem, when she had purchased the car and swapped the mats over from her old car, they of course didn't fit properly and had gone up behind the clutch pedal, not allowing the clutch to be depressed properly, £19.50 later new mats fitted, and fitted being the right word here, all was working fine. A new clutch would have been an expensive mistake at £300.
Today a customer came in to let us look at his car for part exchange, his opening comment i am sorry James it seems to have developed a flat spot, it wont go over 40mph. Its not often that that the sales manager can diagnose a problem, but you guessed it, the floor mat was up behind the accelorator pedal.
The moral of this story, is that a problem with your car could be right under your feet.
Welcome to Ian's Blog at Buckingham Ford
Showing posts with label breakdown cover. Show all posts
Showing posts with label breakdown cover. Show all posts
Wednesday, 23 May 2012
Car diagnosis, the answer could be under your feet
Labels:
breakdown cover,
buckingham,
car maintanance,
car service,
Ford
Friday, 27 April 2012
Free Breakdown cover with a Ford service
We like to look after you and your car between annual services, we now offer Free breakdown cover with any Ford service. Prices start from just £99 for a service with us.
The Breakdown cover includes;
The cover is activated by us when you request it with your service, the cover then runs until your next service is due, so if you do 25,000 miles a year, the cover will last until your next service is due say 12500 miles later, but don't worry come back for a service and we will renew the cover.
If you only do 6000 miles a year we will renew your cover when you come in for your yearly service, the breakdown cover is acctivated with the service requirements of your vehicle.
If this is of interest call David or Carol on 01280 812121
Who is this for? If you can answer the following as yes it is for you
Do you own a Ford car or Light Commercial?
Would you like your breakdown cover for free?
Would you like the peace of mind, of Ford qualified mecanics working on your car?
Would you like all work on your car guaranteed for 12 months
Would you like the garage working on your car to have past, regular audits by the RAC?
We can confidently answer yes to all of the above.
The Breakdown cover includes;
- Home Start - Assistance at your home, not always included with free breakdown cover.
- Roadside Assistance
- Vehicle recovery - If we can't arrange a prompt repair, we'll transport you and your vehicle to the nearest Ford Authorised Repairer.
- European emergency assistance
- All from a man in a yellow van.
The cover is activated by us when you request it with your service, the cover then runs until your next service is due, so if you do 25,000 miles a year, the cover will last until your next service is due say 12500 miles later, but don't worry come back for a service and we will renew the cover.
If you only do 6000 miles a year we will renew your cover when you come in for your yearly service, the breakdown cover is acctivated with the service requirements of your vehicle.
If this is of interest call David or Carol on 01280 812121
Who is this for? If you can answer the following as yes it is for you
Do you own a Ford car or Light Commercial?
Would you like your breakdown cover for free?
Would you like the peace of mind, of Ford qualified mecanics working on your car?
Would you like all work on your car guaranteed for 12 months
Would you like the garage working on your car to have past, regular audits by the RAC?
We can confidently answer yes to all of the above.
Labels:
breakdown cover,
car service,
car servicing,
fiesta,
Ford,
Ford Car,
Ford Fiesta,
Ford focus
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