Below is an extract from an email i recieved yesterday morning from a customer, who called when there car let them down.

Branch : Buckingham

Feedback : I'd like to thank Dave Balcombe and Paul Mayhew for providing exceptional service.

My car failed a month outside of warranty. The failure was a repeat (arguably!) of a failure which had occured repeatedly during warranty. Paul and Dave took ownership of the problem, collected the car from MK, liased with Ford Customer Services on my behalf, secured part payment from Ford and accepted responsibility for the balance of costs. As a result I will certainly be using Buckingham Ford for future motoring requirements, incluing the service of my wifes Vauxhall.

Truly exceptional service.

Colin Graham.

Thanks to Colin for his comments, if you want to join our list of happy customers, just visit the following link to see what we offer

http://www.buckinghamford.co.uk/service.php

or special offers, like a £15 off voucher at

http://www.buckinghamford.co.uk/offers.php

Thanks for your time in reading this

Ian