Car Air con not as cold as last year?

It happens to us all, as the temperature is rising we all start to notice that we need the Air conditioning more in our car.

Did you know your car Air Con can lose 10% of its efficiency every year, even more if you haven’t been using it regularly?

As the refrigerant is under pressure in the system, it can weep through joints in the pipework, making the Air conditioning work harder to keep you cool.

We always see a steep rise in bookings for Air conditioning servicing and regas when the temperature rises, and the last week is no exception.

So what’s really cool, just to be different as the temperature has risen we have decided to reduce our price for an Air conditioning regas by £20 to just £49.

As our summers can be brief don’t wait weeks for an appointment, we guarantee we will get this booked in, in the next 24 hours for you.

Have a cool summer.

We are a Badger free zone

I just had to share this when I was shown it. 

This is very very funny, and you will NOT find a badger at Buckingham or Bicester Ford.

We are a Wiggle free zone.

View Badger at work here

If you have ever experienced the Badger at another dealership, come and see us for a refreshing change.

• Take a test drive not a short trip around the block
• We give you all the facts, and don't hide behind a monthly payment
• 1000's of new and used cars available to us, so you don't have to buy the one we have here, you can choose.

I got this email yesterday about James.

                "Just a quick note to say how pleased I am with the new Focus ST I purchased from you. Fabulous colour the Spirit Blue and the power and drivability of the car really is breath taking. So, thanks for persuading me to purchase it. Also many thanks for the help and advice you gave me with the models, optional extras and the general understanding of the car."
Many Thanks
Keith

Sunny Sale Starts 26th April 10 days only

We have some amazing used cars in stock, that we sold new to the previous owner, most have been looked after by us in our workshop all their lives.

There is nothing quite like knowing the car you are buying has a sound history that you can rely on.

The sale ends Bank Holiday Weekend, so don't delay, we can only sell these cars once.

Prices start from as little as £2995, on top of this we have 100's of other used cars available, under one year old nearly new Fords, and lots of very low mileage 3 year old cars with Full service history and only the one owner from new again.

Many of the cars have lots of extras that the first customer enjoyed.

Don't delay and come and see us as soon as possible.
Ian or James 01280 812121
james@buckinghamford.co.uk

Free Breakdown cover with a Ford service

We like to look after you and your car between annual services, we now offer Free breakdown cover with any Ford service. Prices start from just £99 for a service with us.

The Breakdown cover includes;

• Home Start - Assistance at your home, not always included with free breakdown cover.
• Roadside Assistance
• Vehicle recovery - If we can't arrange a prompt repair, we'll transport you and your vehicle to the nearest Ford Authorised Repairer.
• European emergency assistance
• All from a man in a yellow van.

And this cover is available on a Ford car or light commercial of any age and mileage.

The cover is activated by us when you request it with your service, the cover then runs until your next service is due, so if you do 25,000 miles a year, the cover will last until your next service is due say 12500 miles later, but don't worry come back for a service and we will renew the cover.
If you only do 6000 miles a year we will renew your cover when you come in for your yearly service, the breakdown cover is acctivated with the service requirements of your vehicle.


If this is of interest call David or Carol on 01280 812121

Who is this for?  If you can answer the following as yes it is for you

Do you own a Ford car or Light Commercial?
Would you like your breakdown cover for free?
Would you like the peace of mind, of Ford qualified mecanics working on your car?
Would you like all work on your car guaranteed for 12 months
Would you like the garage working on your car to have past, regular audits by the RAC?

We can confidently answer yes to all of the above.

Are you comparing Apples with Apples

Following a long talk with a customer this morning, who bought her 13 month old car in to be looked at, i sat down with James and digested what the customer had explained to me.

This same customer's sat down with us 3 months ago before they purchased the said Focus that she bought in this morning, the difference between buying from us came down to we were "too nice". My words not hers but this is what happened

1. We let her test drive with her daughter, without us in the car making her nervous.
2. We didn't put any preasure on her to buy the car there and then.
3. We explained our car had a warranty for 30 months.
4. We would service the car before she had it, and re valet the car for her.
5. We gave her a better part exchange price than she eventually achieved.

The reason they didn't buy our car was that there daughter found the same car! £400 cheaper but 130 miles away and they went to see it, after all £400 is £400. When they arrived there the car they had seen on the web site wasnt there (even though there daughter had called to check that morning) it was at another branch. But after agreeing that it was the model and colour they were looking for, the sales person went to value there car, and they then found themselves in a high pressure sales process that ended with them signing an order form and leaving a £500 deposit for a car they haden't seen, and the crunch was they ended up paying more for the car, as there was a purchasers admin fee, extra for it to be valeted and serviced. And although they purchased the car, they said they would never go there again, and didn't have a good word to say about them.

But even after learning about this, we will not be changing the way we do business.

After all we still want to treat people the way we would want to be treated.

Hassle free

Exemplary Service

Hello Ian,

I'd like to say that the overall service I have received from both Bicester and Buckingham Ford during the last few years has been exemplary.

I normally contact Bicester ford as its the closest to me, and I have to say that every time I have had to deal with the branch the same caring and considerate approach has always been displayed, whether working with Jeff Lawrence in changing cars, who is relentless in his perseverance in finding the right product, yet very patient when discussing the clients needs.

When working with Neal and Andrea, there is nothing that is too much trouble.

Just recently I have had to put some of our cars through the bodyshop at Buckingham, and again Russell and his team have done the company justice in the quality of their work and good service which surrounds it.

I visited the Buckingham branch this weekend to pick up my Son's Fiesta Black from the bodyshop after some minor repairs, but while at the branch promptly "dumped" some additional work onto your team at very short notice due to one or two worries I had about my Focus Estate prior to a very imminent family holiday journey to Cornwall.

Dave and his team were able to sort out the problems, very swiftly, including the sourcing of parts.

A special thanks to Scott who sorted out the bonnet release, a commitment taken on very late in the day, but still with the professionalism and enthusiasm which I have to say I have rarely experienced in other dealerships.

Working in the service industry myself I can appreciate the hard work that goes on behind the scenes by the whole team and very often this level of service is not recognised. Well done to all!

Kindest regards and thanks again,

Trevor Mockford

Edgcott

20 Years Between cars

There is a lot to be said for a good product lasting a long time, and when it is a car its the maintenance that is very important.

Dr Chapman picked up his Ford Fusion last Saturday. "Nothing unusual about that" I hear you say...

Well, the car Dr Chapman disposed of was the Ford Orion 1.6 GLX in Tasman Blue that he bought from me 20 years ago - this is where regular maintenance comes in.

Because 20 years ago I was working in a Ford Garage along with David our Service Manager who was a technician at the time, and Dr Chapman is David's Father in Law, and because he has maintained his car regularly it has lasted him over 20 Years.

You don't need to have a relation who can maintain your car to make it last this long, but what this shows is that if you do keep your car regularly maintained by professionals it can last you a very long time.
To bring this into perspective this is the first car Dr Chapman has had with Power Steering.