Welcome to Ian's Blog at Buckingham Ford

Showing posts with label car servicing. Show all posts
Showing posts with label car servicing. Show all posts

Friday, 27 April 2012

Free Breakdown cover with a Ford service

We like to look after you and your car between annual services, we now offer Free breakdown cover with any Ford service. Prices start from just £99 for a service with us.

The Breakdown cover includes;
  • Home Start - Assistance at your home, not always included with free breakdown cover.
  • Roadside Assistance
  • Vehicle recovery - If we can't arrange a prompt repair, we'll transport you and your vehicle to the nearest Ford Authorised Repairer.
  • European emergency assistance
  • All from a man in a yellow van.
And this cover is available on a Ford car or light commercial of any age and mileage.

The cover is activated by us when you request it with your service, the cover then runs until your next service is due, so if you do 25,000 miles a year, the cover will last until your next service is due say 12500 miles later, but don't worry come back for a service and we will renew the cover.
If you only do 6000 miles a year we will renew your cover when you come in for your yearly service, the breakdown cover is acctivated with the service requirements of your vehicle.


If this is of interest call David or Carol on 01280 812121

Who is this for?  If you can answer the following as yes it is for you

Do you own a Ford car or Light Commercial?
Would you like your breakdown cover for free?
Would you like the peace of mind, of Ford qualified mecanics working on your car?
Would you like all work on your car guaranteed for 12 months
Would you like the garage working on your car to have past, regular audits by the RAC?

We can confidently answer yes to all of the above.

Monday, 12 September 2011

Have you neglected Herbert

It may be Herbie, Speedy or just plain Freddie the Focus, but an awful lot of people have been neglecting there cars since the recession, and think they have done very well saving £15 here and £35 there on a car service or an Mot, and yes sometimes you may be right. We are starting to see a large number of cars that have been neglected, but not always by there owners, as some believe they handed there car over to a professional, who has then not done the job properly, it could be as simple as not putting the right oil in, that the engine is designed to run on. We have seen some cases of engines blowing up from the wrong oil, were cheap oil has been put in , and then blocked the oil ways as it is too thick, leading to parts of the engine to not be lubricated and then failing, sometimes never to run again. But if you think you may be guilty of this, believe me there will be someone worse, and we can help you get it put right. And we will take a look for FREE. Just pop in and we will take 15 minutes carrying out a FREE health check on your Herbie for you.

Saturday, 30 July 2011

Exemplary Service

Hello Ian,

I'd like to say that the overall service I have received from both Bicester and Buckingham Ford during the last few years has been exemplary.

I normally contact Bicester ford as its the closest to me, and I have to say that every time I have had to deal with the branch the same caring and considerate approach has always been displayed, whether working with Jeff Lawrence in changing cars, who is relentless in his perseverance in finding the right product, yet very patient when discussing the clients needs.

When working with Neal and Andrea, there is nothing that is too much trouble.

Just recently I have had to put some of our cars through the bodyshop at Buckingham, and again Russell and his team have done the company justice in the quality of their work and good service which surrounds it.
I visited the Buckingham branch this weekend to pick up my Son's Fiesta Black from the bodyshop after some minor repairs, but while at the branch promptly "dumped" some additional work onto your team at very short notice due to one or two worries I had about my Focus Estate prior to a very imminent family holiday journey to Cornwall.

Dave and his team were able to sort out the problems, very swiftly, including the sourcing of parts.
A special thanks to Scott who sorted out the bonnet release, a commitment taken on very late in the day, but still with the professionalism and enthusiasm which I have to say I have rarely experienced in other dealerships.

Working in the service industry myself I can appreciate the hard work that goes on behind the scenes by the whole team and very often this level of service is not recognised. Well done to all!

Kindest regards and thanks again,

Trevor Mockford
Edgcott

Thursday, 5 May 2011

Keep cool this summer, with this celebration offer

The first Birthday offer starts today, and as its 15 years yes you guessed it's £15 off our normal prices.

We often get asked... Why have your air conditioning serviced???? Well there is the obvious one that it is not cold enough or it will not de-mist the windows. Your car can lose up to 15% of its refrigerant every year which can lead to the system having to work harder to keep you cool, which can on some cars lead to the engine working harder and using more fuel. Also a poorly performing system can cause a build-up of fungus, bacteria and other microbes growing inside causing a smell.

What is the difference between a regas and an Air conditioning service?
Well a regas is just that, we recover the existing gas from the system and vacuum it out , and then refill as required. And a service is as the regas but we will add a dye during the recharge of the system to enable us to check for leaks from the system, using a UV light. We also run a cleaner through the ducts of the heating system to kill any bacteria build up, and take away any nasty smells, carry out tests on the system controls, for both heating and cooling, and check that all is working correctly.

Can you do this on any make of car?
Yes to 95% of them, please call us with the make and model of your car, and we will be able to tell you there and then. As with car servicing and MOT, we can carry out an air con service to any car.

So if your air conditioning is not behaving itself call us today to make an appointment on 01280 812121 and speak to Paul or David.

Monday, 7 March 2011

What's behind the Showroom

Recently as we have been introducing customers to our service department, when they collect a New car. A few have been commenting that they never knew we repaired accident damage, or i didn't know you serviced all makes of car.
The highlight to this was a customer last week, who has lived in Buckingham for over 20 years, who said "I thought you just sold cars". So now I feel I need to explain exactly what we do, and it is a lot more than just sell cars. Although that is important to us, by far the repair and servicing is the biggest part of our business at Buckingham Ford,
  • We have an 8 bay Workshop that can service 95% of all cars and vans.
  • All our Mechanics have regular training, and did there apprenticeships with other brands.
  • Our Accident repair centre, covers insurance repairs and restorations.
  • We MOT all makes of car.
  • We carry out Air conditioning servicing on most vehicle makes.
  • We offer a Free vehicle health check to all our customers.
So next time you pass and see the showroom at Buckingham, just remember we are here to help with all your motoring needs.
 
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