A special Thank you to all our repeat customers

WOW what a week, it has been so good seeing so many customers coming back to change there cars, and a lot of you all turned up in the same week, let alone the same day.

Last Saturday was so busy, with a lot of you all turning up to look at the new Focus. I can honestly say we went home exhausted but very very happy, you also sold us some great cars in part exchange, that we have been servicing for you, and thank you for looking after them so well.

Just a short note this time.

Thank You

Ian

Coincidentally Spooky

I wrote a Blog post back in February, during the 14 days of love campaign titled "Kindest testimonial so far" well the customers who wrote that testimonial Alan and Sandy Hastings came in again about two weeks ago and bought a New Focus from us for Sandy.

Well you might say there is nothing "coincidental" or "spooky" about that, and you would be right, what was coincidental was while they were there Sandy was looking around her possible purchase, and next to it was her old car , not the one she was part exchanging this time, but the one she bought in 2006 and sold back to us in 2009, we of course had sold it and bought it back yet again.

Well the spooky bit comes about the day after Sandy has her new Focus, Sandy calls and tells us about a potential customer she has given our details too, and she will be calling us. Well when we get the call we have exactly what this lady is looking for, Sandy's 2006 Focus, and yes she is driving it now......That's Spooky.

What's behind the Showroom

Recently as we have been introducing customers to our service department, when they collect a New car. A few have been commenting that they never knew we repaired accident damage, or i didn't know you serviced all makes of car.

The highlight to this was a customer last week, who has lived in Buckingham for over 20 years, who said "I thought you just sold cars". So now I feel I need to explain exactly what we do, and it is a lot more than just sell cars. Although that is important to us, by far the repair and servicing is the biggest part of our business at Buckingham Ford,

• We have an 8 bay Workshop that can service 95% of all cars and vans.
• All our Mechanics have regular training, and did there apprenticeships with other brands.
• Our Accident repair centre, covers insurance repairs and restorations.
• We MOT all makes of car.
• We carry out Air conditioning servicing on most vehicle makes.
• We offer a Free vehicle health check to all our customers.

So next time you pass and see the showroom at Buckingham, just remember we are here to help with all your motoring needs.

New cars, New number plates 11

The first of many new cars are being collected by customers today, on the new 11 number plate.

The first one here at Buckingham, was collected by Mervyn, bright and early this morning.

Mervin has been buying his cars here for some time now, he has said in the past "Its because the coffee is good" but today he told us the real reason why he keeps coming back.

I have had my last 3 Fiesta's from James at Buckingham Ford, I get on really well with James and the team at the garage, and see no reason why I shouldn't continue to deal with both the sales and service side of the business.

Thank you again Buckingham Ford

Mervyn

The New Ford Focus

Now We have had the New Focus here for a few days now, and keep looking at it, and believe me it is worth looking at, because we cant find a picture that captures the true greatness of this car.

Yes it is great to drive-I would say that.

Yes it is comfortable - I would say that.

It looks beautiful in the flesh, but annoyingly i can't find a picture that shows you that, and unfortunately we all buy first with our eyes, and i cant find a picture that will get you into our showrooms to look at what i believe is the best car we have launched for years - Unless you can just believe me on this one and come and take a look, take a drive and make the decision for yourself.

I could at this point start to go through all the new technology that is involved, but they are all in the new brochure, all I will tell you, is that the drive is so smooth it even took some of our lovely pot holed roads and I didn't flinch, thinking I had just buckled a wheel (not the deep deep ones of course) and it corners so positively it makes you feel secure.

All i am trying to say is don't look at the pictures come and look at the real thing!

Most loved business in Buckingham

But we weren't on our own.

Press release

A national campaign to find Britain's most loved local businesses has discovered that Swan School of Dog Training and Buckingham Ford tied to become Buckingham's favourite small businesses.

Hundreds of local people from Buckingham put forward their nominations for their favourite local business as part of a national campaign run by local business champions Richard Clapham of thebestof.co.uk/buckingham.

Richard Clapham from thebestof Buckingham said, "The huge number of local people who took time to write testimonials goes to show just how important great local businesses are to this local community, especially during difficult economic times. Small businesses including those in Buckingham and the surrounding area are the engine room of our economy and lots of local business owners in Buckingham - and their loyal staff - are feeling great this morning because their efforts have been recognised and appreciated by so many of their customers."

Jane James from Swan School of Dog Training said the following:

"This is great news and I am grateful to all those customers (and dogs!) who have supported us. We love doing what we do, have fun doing it and feel our customers have a good time It is always wonderful to have that confirmed. Thanks also to Lizzie and Andew my trainers for their hard work and dedication.":

Ian Redding, MD of Buckingham Ford said the following:

"As a well established local small business we are thrilled at this result and would like to thank those customers who gave us such wonderful feedback. We strive to give a good service to our customers both in the car showroom and the workshop and it is wonderful when our efforts are seen to have the desired effect."

And once again a big thank you to all our customers for sending there messages of love into the best of. The other good news from this is that we came 3rd in the country for the car dealer section with our sister dealership Bicester Ford coming in 3rd overall.

Eighth Car supplied to The convent of Jesus and Mary

Over the 15 years since we have been in Buckingham, the convent of Jesus and Mary, at Thornton college have been loyal customers of ours.

In that time we have supplied at least eight cars to them, mainly Ford Focus 5 doors and Estates, but this time they choose to go for the Fiesta as it suited them, for getting around locally.

Before making the purchase Sister Mary bought three of her colleagues down to make sure they would all be comfortable.

Sister Mary said "We were looking to replace the Focus we had bought from Buckingham Ford, and required something a little bit smaller, James showed us how much space we could enjoy in the New Fiesta, and that this one had been owned by one local person, it was ideal for what we wanted"